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Chip Conley is the Head of Global Hospitality and Strategy at Airbnb. Prior to joining Airbnb, Chip founded the award-winning, boutique hotel company, Joie de Vivre Hospitality. For the past 27 years Chip has been a force of innovation in the hospitality industry, he’s overseen the creation and management of 52 boutique hotels and won numerous awards for innovation in customer service and leadership. At Airbnb, Chip is sharing his proven methods with hundreds of thousands of hosts in over 190 countries around the world.